I found bird poo on the wardrobe, when I went down to complain man said he’s just night staff and to speak to somebody in morning, I couldn’t stay there an payed £90 for a uber home at 1am
訪客用戶
家庭出遊
標準雙人房
入住於2025年04月
3.0
評價於:2025年04月27日
Draw front was old and broken and resting in place unsecured so fell off on our feet. Sheets has some kind of sandy gravel. No remote for tv so couldn't turn it on. Sink was full of filthy water and hair - assume from cleaning the floor
Michael
夫妻/情侶出遊
套房
入住於2024年12月
1.0
評價於:2024年12月29日
Hi I am making a formal complaint against Bluewaters hotel Blackpool .
Firstly id like to state we booked with *********** for the price of £275.76 from 23/23/2024 to 27/12/2024 after checking bank statement you have charged me £485.76 . Why?
Next the place was a disgrace, very worn out and tired , staff run of their feet, frozen Christmas Day dinner at an extra cost of £75.00 !!
Also we had the only suite which was situated next to the pool so had the noise of two running pumps and extractor fans 24 hours a day . After third day we left through lack of sleep and worry of food poisoning.
We know we are not the only people complaining.
We booked through you do hold you responsible for a refund.
There are lots of places to complain and we will do that within 24 hours if no response
Jean Osborne booking no. ***********
Ayisha jade
家庭出遊
入住於2024年11月
3.5
評價於:2024年11月22日
Our experience was a bit of a let down as Blackpool isn’t the same as what it used to be we feel it has gone downhill. The hotel staff were amazing they went above and beyond to tend to our requests. It’s a shame though as the hotel could do with a bit of work as it seems tired and outdated. The breakfast was okay too couldn’t really complain, one thing I will say though is the floorboards are too squeaky.
Jimmy4utd62
獨自出遊
標準雙人房
入住於2024年12月
4.5
很好
評價於:2024年12月27日
This hotel wasn't bad for the price but they definitely need more heating in the room with the bathroom freezing and only one plug socket, the breakfast was nice and the staff was very polite and helpful but it definitely needs money spending on it to improve the rooms
KP Thailand
夫妻/情侶出遊
標準雙人房
入住於2025年05月
3.5
評價於:2025年06月01日
Free parking. I book for half board but not impress the meal and breakfast. Lift does not work. Room is ok.
Sharon
家庭出遊
入住於2024年08月
5.0
超讚
評價於:2024年08月12日
solutely amazing hotel ...staff are so friendly nothing was too much for them if there's anything you need they will cater for it if possible ...the Foods amazing ... the bar is well priced the swimming pool and sauna is cheap perfect for families and couples ..
Definitely will be going again
3rd time I've stayed here it's amazing
Fung Kai Pang
家庭出遊
標準雙人房
入住於2025年04月
4.5
很好
評價於:2025年04月29日
Hotel was in a great location. Easy to find and the whole check in process was simple. Staff were very friendly and willing to help.
Sarah
家庭出遊
入住於2024年09月
2.5
評價於:2024年09月18日
Hotel was clean enough. Staff need training. They where so ignorant and weren't helpful at all. Got handed the key and told what i was to pay. Never got tol where or what time brakfast was or checking out time.
訪客用戶
與好友旅遊
標準雙人房
入住於2025年04月
4.5
很好
評價於:2025年04月16日
gezelig hotel en zeker de moeite om hier terug te gaan!
訪客用戶
其他 標準雙人房
入住於2025年05月
1.5
評價於:2025年05月19日
I found bird poo on the wardrobe, when I went down to complain man said he’s just night staff and to speak to somebody in morning, I couldn’t stay there an payed £90 for a uber home at 1am
訪客用戶
家庭出遊 標準雙人房
入住於2025年04月
3.0
評價於:2025年04月27日
Draw front was old and broken and resting in place unsecured so fell off on our feet. Sheets has some kind of sandy gravel. No remote for tv so couldn't turn it on. Sink was full of filthy water and hair - assume from cleaning the floor
Michael
夫妻/情侶出遊 套房
入住於2024年12月
1.0
評價於:2024年12月29日
Hi I am making a formal complaint against Bluewaters hotel Blackpool .
Firstly id like to state we booked with *********** for the price of £275.76 from 23/23/2024 to 27/12/2024 after checking bank statement you have charged me £485.76 . Why?
Next the place was a disgrace, very worn out and tired , staff run of their feet, frozen Christmas Day dinner at an extra cost of £75.00 !!
Also we had the only suite which was situated next to the pool so had the noise of two running pumps and extractor fans 24 hours a day . After third day we left through lack of sleep and worry of food poisoning.
We know we are not the only people complaining.
We booked through you do hold you responsible for a refund.
There are lots of places to complain and we will do that within 24 hours if no response
Jean Osborne booking no. ***********
Ayisha jade
家庭出遊
入住於2024年11月
3.5
評價於:2024年11月22日
Our experience was a bit of a let down as Blackpool isn’t the same as what it used to be we feel it has gone downhill. The hotel staff were amazing they went above and beyond to tend to our requests. It’s a shame though as the hotel could do with a bit of work as it seems tired and outdated. The breakfast was okay too couldn’t really complain, one thing I will say though is the floorboards are too squeaky.
Jimmy4utd62
獨自出遊 標準雙人房
入住於2024年12月
4.5
很好
評價於:2024年12月27日
This hotel wasn't bad for the price but they definitely need more heating in the room with the bathroom freezing and only one plug socket, the breakfast was nice and the staff was very polite and helpful but it definitely needs money spending on it to improve the rooms
KP Thailand
夫妻/情侶出遊 標準雙人房
入住於2025年05月
3.5
評價於:2025年06月01日
Free parking. I book for half board but not impress the meal and breakfast. Lift does not work. Room is ok.
Sharon
家庭出遊
入住於2024年08月
5.0
超讚
評價於:2024年08月12日
solutely amazing hotel ...staff are so friendly nothing was too much for them if there's anything you need they will cater for it if possible ...the Foods amazing ... the bar is well priced the swimming pool and sauna is cheap perfect for families and couples ..
Definitely will be going again
3rd time I've stayed here it's amazing
Fung Kai Pang
家庭出遊 標準雙人房
入住於2025年04月
4.5
很好
評價於:2025年04月29日
Hotel was in a great location. Easy to find and the whole check in process was simple. Staff were very friendly and willing to help.
Sarah
家庭出遊
入住於2024年09月
2.5
評價於:2024年09月18日
Hotel was clean enough. Staff need training. They where so ignorant and weren't helpful at all. Got handed the key and told what i was to pay. Never got tol where or what time brakfast was or checking out time.
訪客用戶
與好友旅遊 標準雙人房
入住於2025年04月
4.5
很好
評價於:2025年04月16日
gezelig hotel en zeker de moeite om hier terug te gaan!
貝德福德酒店
(Bluewaters Hotel Blackpool)附近飯店推薦
常見問題
貝德福德酒店的入住和退房時間是什麼?
入住時間:15:00以後 退房時間:11:00以前
貝德福德酒店是否提供早餐?
飯店提供早餐。
貝德福德酒店提供哪些設施及服務?
泳池,停車場,24小時服務
貝德福德酒店附近有什麼熱門景點?
North Pier(約0.8公里),布萊克浦塔(約1.1公里),Madame Tussauds Blackpool(約1.6公里)
訪客用戶
其他
標準雙人房
入住於2025年05月
訪客用戶
家庭出遊
標準雙人房
入住於2025年04月
Michael
夫妻/情侶出遊
套房
入住於2024年12月
Ayisha jade
家庭出遊
入住於2024年11月
Jimmy4utd62
獨自出遊
標準雙人房
入住於2024年12月
KP Thailand
夫妻/情侶出遊
標準雙人房
入住於2025年05月
Sharon
家庭出遊
入住於2024年08月
Fung Kai Pang
家庭出遊
標準雙人房
入住於2025年04月
Sarah
家庭出遊
入住於2024年09月
訪客用戶
與好友旅遊
標準雙人房
入住於2025年04月
訪客用戶
其他 標準雙人房
入住於2025年05月
訪客用戶
家庭出遊 標準雙人房
入住於2025年04月
Michael
夫妻/情侶出遊 套房
入住於2024年12月
Ayisha jade
家庭出遊
入住於2024年11月
Jimmy4utd62
獨自出遊 標準雙人房
入住於2024年12月
KP Thailand
夫妻/情侶出遊 標準雙人房
入住於2025年05月
Sharon
家庭出遊
入住於2024年08月
Fung Kai Pang
家庭出遊 標準雙人房
入住於2025年04月
Sarah
家庭出遊
入住於2024年09月
訪客用戶
與好友旅遊 標準雙人房
入住於2025年04月